Privacy Policy

Effective Date: November 20, 2025

Last Updated: November 20, 2025

Wings & Whistles LLC ("Wings & Whistles LLC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Wings & Whistles LLC mobile app or website (collectively, the "Service"), you agree to the practices described in this Policy.

Wings & Whistles LLC is organized under the laws of the State of New York, United States.

1. Information We Collect

1.1 Account and Authentication Information

If you sign in with a third-party provider (such as Apple or Google), we receive information needed to create and manage your account, including:

• Name
• Email address
• Authentication identifiers provided by the sign-in provider

We use this information to create your account, keep you signed in, and communicate with you about the Service.

1.2 Bird Recordings and Content

When you use the app to record bird sounds, we collect and store:

• Audio recordings you capture through the app
• Metadata associated with the recording (such as time and basic device information)

Bird identification in the app is currently performed using models that run on your device. Your recordings are processed locally on your device to generate identification results.

If you choose to opt in to model improvement, we may also upload and use selected recordings (in de-identified form, together with associated context such as approximate location) to help train and improve our bird recognition models.

If you do not opt in, your recordings are used only to provide you with identification, playback, history, and related app features. They are not used to train our models.

If we ever change how identification is performed, for example by introducing server-side (cloud) identification, we will update this Policy and provide appropriate notice.

1.3 Location Data

With your permission, we collect your device's location when you record bird sounds and when you use certain location-aware features. This helps us:

• Help identify birds more accurately by using location as one of several context signals
• Show you birds and content that are likely to be found around you or in nearby habitats

You can control location permissions at any time in your device settings. If you revoke permission, we stop collecting location data through the app, although existing recordings may still have associated location data.

1.4 Usage and Device Information

We collect certain non-personal, usage-related information to understand how the Service is used and to improve performance. This may include:

• Device type, operating system, and app version
• Feature usage patterns (for example, which screens are visited)
• In-app events (such as when you start or stop a recording)
• Diagnostic information and crash reports

This information is typically collected in de-identified or aggregated form and does not directly identify you.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Create and manage your account
• Save, organize, and display your bird recordings and related content
• Use your location (when enabled) to help identify birds more accurately and show you birds and content that are relevant to your area
• Personalize your experience (for example, suggested features or content)
• Monitor and improve performance, reliability, and usability
• Debug and fix issues, including through crash reports and diagnostics
• Communicate with you about updates, support, and relevant information
• If you opt in, train, evaluate, and improve our bird recognition models using selected recordings and associated metadata (which may include approximate location)

When we use recordings for model improvement, we aim to remove direct identifiers and may work with aggregated or de-identified data so that individual recordings are not easily linked back to a specific person.

3. Data Sharing and Third-Party Services

3.1 Service Providers and Partners

We use third-party services to help provide and improve the Service, including:

• Authentication providers such as Apple and Google
• Analytics tools such as Google Firebase (including Firebase Analytics) and Google Analytics
• Cloud hosting and storage providers
• Web hosting providers such as Vercel for our website
• Other technical service providers that support app functionality

These third parties process information on our behalf and only as necessary to perform their services for us. They are not permitted to use your personal information for their own independent marketing purposes.

From time to time, we may update the specific services we use. When we do, we will update this Policy or provide an additional description of current vendors on our website.

3.2 No Selling of Personal Information

We do not sell your personal information.

We also do not share your personal information with third parties for their own advertising or marketing purposes.

Some usage or diagnostic data may be collected or processed by analytics or diagnostic services strictly to help us understand and improve app performance and reliability. Those services operate under their own privacy policies in addition to this one.

3.3 Legal and Safety Requirements

We may access, preserve, or disclose information if we believe it is reasonably necessary to:

• Comply with applicable laws, regulations, legal process, or government requests
• Protect the rights, property, or safety of Wings & Whistles LLC, our users, or the public
• Detect, prevent, or address fraud, security, or technical issues

4. Cookies and Tracking Technologies (Website)

Our marketing website and blog may use cookies and similar tracking technologies (such as local storage and pixel tags) to:

• Remember your preferences
• Understand how visitors use the site
• Improve site performance and content
• Measure the effectiveness of our pages and campaigns

We may use analytics tools such as Google Analytics for these purposes. These tools may collect information such as your IP address, browser type, pages visited, and time spent on pages.

You can control cookies through your browser settings, including by blocking or deleting them. If you disable cookies, some website features may not function as intended.

The mobile app itself does not rely on browser cookies, but it may use similar technologies provided by analytics services as described in Section 3.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

If you delete your account through the app or request deletion:

• We delete or de-identify personal information associated with your account within a reasonable period, subject to any legal obligations to retain certain records.
• Data that has already been used to train or evaluate our models may remain in aggregated or de-identified form and may not be fully removable, but it will no longer be linked to your account.

6. Your Rights and Choices

6.1 In-App Controls

Within the app and your device settings, you can:

• Location: Turn location access on or off in your device's system settings.
• Model training: Opt in or out of allowing your recordings to be used to improve our bird recognition models via the app settings.
• Account deletion: Permanently delete your account and associated personal data through the in-app account settings. This will remove your account and related data from our active systems, subject to the retention notes above.

6.2 Access, Update, or Delete

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of some or all of your personal information
• Object to or restrict certain types of processing
• Request a copy of your information in a portable format (where applicable)

To exercise these rights or to ask questions about your data, contact us at:
support@wingsandwhistles.app

We may need to verify your identity before we can process certain requests.

7. Children's Privacy

The Service is not directed to children under 13, and Wings & Whistles LLC does not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided us with personal information, please contact us at support@wingsandwhistles.app so we can review and address the situation.

8. International Users

If you access the Service from outside the country where our servers are located, your information may be transferred to, stored, and processed in a country that may have data protection laws that differ from those in your jurisdiction.

We take steps to protect your information in accordance with this Privacy Policy wherever it is processed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Effective Date" and "Last Updated" date at the top of this page, and
• Where appropriate, provide additional notice within the app or by other means.

Your continued use of the Service after any changes become effective indicates that you have read and understood the updated Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, contact us at:

Email
support@wingsandwhistles.app